Clinic Instant Forms → same-day WhatsApp follow-up

Healthcare / clinic

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A single-city clinic used Meta Instant Forms for “free consultation” and followed every lead inside EasyAd within the hour.

  1. Connected Meta Business Manager and accepted Lead Access terms for Instant Forms.
  2. Launched one Smart Builder campaign: city radius + clear offer + Instant Form destination.
  3. Synced leads to Dashboard → Leads; set +1 hour follow-up SLA on new submissions.
  4. Logged each call outcome in the lead drawer; moved hot leads to QUALIFIED.
  5. Used WhatsApp connect so unanswered form leads got a polite reminder message.
Outcome depends on offer and staffing — the win was zero overnight leads sitting untouched, not a guaranteed ROAS number.
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